Trust & Safety Center
Crewzi is built exclusively for airline crew. Every host and every guest is verified. Here's exactly how we keep it that way.
How Crewzi Verifies Hosts
Government ID
Hosts submit a passport or driver's license. We verify identity before any listing goes live.
Background Check
Every host passes a criminal background check through our Checkr partnership — renewed annually.
Property Inspection
A Crewzi inspector reviews photos and documentation for safety standards. Listings are rated 1–5 stars.
Ongoing Monitoring
Reviews, occupancy rates, and violation reports are monitored continuously. Verified status can be revoked.
Checkr Partnership
Background checks powered by Checkr
All Crewzi Verified hosts have passed a multi-county criminal background check, sex offender registry check, and SSN verification.
🏆 Only 1 in 3 listings earn Crewzi Verified
Listings that don't meet our full checklist can still be listed, but won't display the Verified badge.
How Crewzi Verifies Crew
Upload Airline ID or Paystub
Crew members upload a clear photo of their airline employee ID or a recent paystub showing their airline.
24-Hour Manual Review
Our trust team manually reviews every submission within 24 hours. No automated approvals — a real person checks each one.
Verified Badge Issued
Once approved, the Crew Verified badge appears on your profile. This badge is what allows you to book on Crewzi.
Any falsified documents result in immediate, permanent ban and may be reported to the FAA.
The Bed Guarantee
What it covers
If a Crewzi Verified host cancels within 48 hours of your check-in, we activate the Bed Guarantee.
What happens
We'll locate a comparable or better verified listing at the same price. You won't pay more.
Your protection
If we can't find a replacement, you get a full refund plus a $25 credit for the inconvenience.
Claim Process
* Bed Guarantee applies only to Crewzi Verified listings. See full Terms for details.
Crewzi Verified Standard
Every Crewzi Verified listing has passed our full 8-point inspection checklist. Only 1 in 3 listings earn this status.
Re-inspection required every 6 months
Listings are re-evaluated every 6 months or after any flagged report. Verified status is never permanent.
Reporting & Disputes
Report a Host
Report a Crew Member
Dispute Resolution
Response time commitment: We respond to all safety reports within 4 hours, 24/7.
Your Privacy
What hosts can see
What hosts can't see
Address Masking
The full property address is hidden until a booking is confirmed. Listings show only the neighborhood (e.g. "Inglewood, Los Angeles") until payment clears.
Crew Guides & Resources
Still have questions about safety?
Safety concerns? safety@getcrewzi.com — Crew help? support@getcrewzi.com